Help Energy Liger Crisis

[Kittie]

Ok here's what I need help on I had just gotten the Hasbro Energy Liger model and one of the sides of the Air Unit won't work so what do I do? Do I email Hasbro about it or do I just return it to the store?? Thank you in advance!

[Al Sweet]

I would return it. If they have more!

[Kittie]

No they didn't have anymore T-T I had bought the last one.

[Al Sweet]

Kittie said:

No they didn't have anymore T-T I had bought the last one.

Then try e-mailing hasbro. Let them know what happen and as for replacement.

[Tilly]

And if e-mail doesn't work, try the phone.

*still hasn't heard back from them about spare parts* Blah, I should probably try e-mailing them again soon.

[zudo]

phone them, e-mailing takes to long...
and you have omeone to yell at and blame if thing don't goto their way, talk to the manager

[gojulasprime23]

Have you tried taking aprt the unit and checking it? It may just be something minor, like a jam.

[Phenotype]

zudo said:

phone them, e-mailing takes to long...
and you have omeone to yell at and blame if thing don't goto their way, talk to the manager

Now why would you make a comment like that? Don't be a jerk, you're talking about people's jobs here, don't call them up and yell at them for something that isn't their fault.
-Phenotype

[Genisis]

Phenotype said:

Now why would you make a comment like that? Don't be a jerk, you're talking about people's jobs here, don't call them up and yell at them for something that isn't their fault.
-Phenotype

Now Now Pheno dude, remember your manners....and remember we are dealing with children who have no real life experiance........

[LordGale]

Mind your manners too, Genesis, Zudo isn't really a kid. Pheno is right, however, I don't think what Zudo said was appropriate.

[Kittie]

Some how it works now I dunno why because I went to show my step dad the air unit and I turned it on and it just started working I was so surpised, he must have that special touch or something who knows, then I put it together and it stopped working again and of course it ALWAYS happens to me like the time my Command AC fell off the counter and its CP-04 just happened to break AND not to mention the time that.......*goes on and on and on*. *sigh* and now it works when it feels like it, now I feel bad for bothering Hasbro with a email lol.

[Saix]

Genisis said:

Now Now Pheno dude, remember your manners....and remember we are dealing with children who have no real life experiance........

I found that kind of rude Genisis...even I shouldn't be talking, I must apologize for my extremely rude behavior as well in my few weeks here.

I would suggest email and phoning them, that way if one way doesn't work, the other way might. Or you could go to the store and tell them about the product.

[Tyrannotaur]

Kittie said:

Some how it works now I dunno why because I went to show my step dad the air unit and I turned it on and it just started working I was so surpised, he must have that special touch or something who knows, then I put it together and it stopped working again and of course it ALWAYS happens to me like the time my Command AC fell off the counter and its CP-04 just happened to break AND not to mention the time that.......*goes on and on and on*. *sigh* and now it works when it feels like it, now I feel bad for bothering Hasbro with a email lol.

He probably hit the button in the back right above the tail. That resets the unit, I beleve.

[Kittie]

It stopped working again -_-' and I reset it everytime its just one side doesn't like to work and I am a "she" by the way.

[Tyrannotaur]

By he I ment your Step dad. and there may be a hole in one of the tubes or something.